Privacy Policy

1. Introduction

Red Sea Market ("we", "our", or "us") is a B2C marketplace mobile application that connects businesses with consumers for the sale and purchase of products and services. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.

By using Red Sea Market, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a) Personal Information

We may collect the following information:

• Full name
• Phone number
• Email address
• Delivery and billing address
• Profile photo (optional)
• Identity verification documents (only if required)

b) Usage Data

• App activity and feature usage
• Device information (e.g., device model, OS version, IP address)
• Crash logs and diagnostics

c) Location Information

With your permission, we may collect your device’s location data, including both approximate and precise location information, to enable features such as location-based listings, delivery tracking, and fraud prevention.

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Facilitate transactions between buyers and sellers
• Process orders and manage deliveries
• Provide customer support
• Send notifications related to your orders, account, or promotions
• Improve our app performance and features
• Ensure compliance with applicable laws

4. Sharing of Your Information

We do not sell your personal information. However, we may share it in the following cases:

• With sellers: To fulfill your orders
• With third-party service providers: For payment processing, hosting, analytics, and delivery services
• With law enforcement: If required by law or legal process
• In case of a business transfer: Such as a merger or acquisition

5. Data Retention

We retain your personal data only as long as necessary to provide services and meet legal obligations. You may request to delete your data or account by contacting us.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to certain processing
• Lodge a complaint with a data protection authority (if applicable in your country)

To exercise your rights, email us at redseaethioopia1@gmail.com.

7. Data Security

We use secure servers, encryption, and other technical measures to protect your information. However, no method of transmission over the internet is completely secure.

8. Children's Privacy

Red Sea Market is not intended for children under 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will delete it.

9. Third-Party Services

Our app may contain links to third-party services such as payment gateways or analytics tools. These services have their own privacy policies which we encourage you to review.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app or notified to you via email. Please review the policy periodically.